Strengthening Your Widening Network
€0, aangeboden door Coursera
About this course: In this course, you will learn strategies not only on how to communicate effectively but also how to strengthen your relationships with co-workers and other stakeholders from diverse cultural backgrounds, both inside and beyond the organisation. In particular, "Strengthening your widening network" aims to equip you with a workplace discourse that facilitates familiarity with practices in the working environment and to help you appreciate the complexities inherent in the organisational structure and hierarchy. You will learn to write effective emails demonstrating a keen awareness of your audience and the 7 communication principles. In addition, you will learn to voice your views and assert your position at various communication contexts such as formal meetings and work-related discussions. By the end of the course, you should demonstrate a greater communicative and linguistic competence, with a better grasp of interpersonal and intercultural communication in a globalised workplace.
Created by:Â Â Â National University of Singapore
Taught by:Â Â Â Â Sarah Chong
Centre for English Language Communication
Basic Info
Course 2 of 5 in the Effective Communication in the Globalised Workplace Specialization.
Level
Intermediate
Commitment
3 weeks of study, 1-3 hours/week
Language
English
How To Pass
Pass all graded assignments to complete the course.
User Ratings
3.5 stars
Average User Rating 3.5See all 4 reviews
Course 2 of Specialization
Communicate effectively in a globalised workplace. Enhance your communication competence to integrate into the globalised workplace
Effective Communication in the Globalised Workplace
National University of Singapore
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Coursework
Each course is like an interactive textbook, featuring pre-recorded videos, quizzes and projects.
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About National University of Singapore
A leading global university located in Asia, the National University of Singapore (NUS) is Singapore’s flagship university, and offers a global approach to education and research with a focus on Asian perspectives and expertise. Its transformative education includes a broad-based curriculum underscored by multi-disciplinary courses and cross-faculty enrichment.
Syllabus
WEEK 1
About the Specialisation and the Course
In this Module, you will find out more about the four courses that are offered in this Specialisation.Â
2 videos, 3 readings
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Faces Places Phases
We will look at getting to know our colleagues, the physical work place, as well as the different levels of people on the organisational chart. Â
5 videos, 1 reading
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Graded: Polite Requests
WEEK 2
Effective Communication through the Email
We will look at how to connect with people appropriately and on the right note, as well as using the right mode, bearing in mind the 7Cs of effective communication as well as some theoretical constructs of intercultural communication. We will also look at effe...Â
6 videos, 1 reading
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Graded: Choosing the right modes
WEEK 3
Meetings in a Globalised Workplace
We will look at appropriate meeting behaviours and skills, how to participate at meetings effectively so as to be a contributing member of your organisation. We shall also be looking briefly at how you can build trust and credibility, two very important elemen...Â
9 videos, 1 reading
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Graded: Behaviours